{"id":56,"date":"2016-02-18T15:10:52","date_gmt":"2016-02-18T14:10:52","guid":{"rendered":"http:\/\/flatsome.dev\/?page_id=4041"},"modified":"2025-11-08T10:39:53","modified_gmt":"2025-11-08T09:39:53","slug":"livraison-et-retours-produits","status":"publish","type":"page","link":"https:\/\/bjorka.fr\/da\/livraison-et-retours-produits\/","title":{"rendered":"Levering og produktreturnering"},"content":{"rendered":"<section class=\"section\" id=\"section_1615199389\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"text-3647908183\" class=\"text\">\n\t\t\n\n<h1><strong>LEVERING OG RETURNERING AF PRODUKTER<\/strong><\/h1>\n\t\t\n<style>\n#text-3647908183 {\n  font-size: 1.2rem;\n  text-align: center;\n  color: rgb(0,0,0);\n}\n#text-3647908183 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row align-center row-box-shadow-1\"  id=\"row-638188233\">\n\n\n\t<div id=\"col-1981936857\" class=\"col medium-10 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\" style=\"background-color:rgb(255,255,255);\" >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-1346040134\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1346040134 {\n  padding-top: 40px;\n}\n@media (min-width:550px) {\n  #gap-1346040134 {\n    padding-top: 30px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2348593621\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2348593621-label\" class=\"accordion-title plain\" href=\"#accordion-item-je-veux-retourner-un-ou-plusieurs-produits.-comment-faire-?\" aria-expanded=\"false\" aria-controls=\"accordion-2348593621-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>JEG VIL RETURNERE ET PRODUKT, HVORDAN G\u00d8R JEG? Returformularen g\u00e6lder IKKE for Danmark.<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2348593621-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2348593621-label\">\n\t\t\t\n\n<p><a href=\"https:\/\/medias-wordpress-offload.storage.googleapis.com\/bjorka.fr\/2023\/03\/24131254\/Formulaire-BJORKA-FRANCAIS.pdf\">\u25b8 Klik her for at downloade returformularen p\u00e5 fransk \ud83c\uddeb\ud83c\uddf7<\/a><br \/><a href=\"https:\/\/medias-wordpress-offload.storage.googleapis.com\/bjorka.fr\/2023\/04\/24125930\/Formulaire-BJORKA-ITALIEN-1.pdf\">\u25b8 Klik her for at downloade returformularen p\u00e5 engelsk \ud83c\uddec\ud83c\udde7<br \/>\u25b8 Klik her for at downloade returformularen p\u00e5 italiensk \ud83c\uddee\ud83c\uddf9<\/a>\u00a0<\/p>\n<p><strong>\u2013 Du \u00f8nsker at foretage en ombytning:<\/strong><\/p>\n<ol>\n<li>Send en mail med angivelse af det produkt, der skal byttes og den \u00f8nskede st\u00f8rrelse. HUSK at skrive ordre nr. !!<\/li>\n<li>Send mailen til:<\/li>\n<li>Bjorkadanmark@gmail.com<\/li>\n<li>Du vil modtage en gratis returlabel, som du kan s\u00e6tte p\u00e5 din pakke.<\/li>\n<\/ol>\n<p>N\u00e5r vi har modtaget din pakke p\u00e5 vores kontor i Danmark, aktiveres din ombytning hos Bj\u00f6rka i Frankrig.<\/p>\n<p><strong>\u2013 Du \u00f8nsker at blive refunderet:<\/strong><\/p>\n<ol>\n<li>Send en mail med angivelse af det produkt, der skal returneres og refunderes. HUSK at skrive ordre nr. !!<\/li>\n<li>Send mailen til: bjorkadanmark@gmail.com<\/li>\n<li>Send herefter din pakke til f\u00f8lgende adresse.\nDu betaler selv fragten.<\/li>\n<\/ol>\n<p><em>BJ\u00d6RKA DANMARK<\/em><br \/><em>Stillidsvej 6<\/em><br \/><em>2670  Greve<\/em><\/p>\n<p><strong>Efter modtagelse og kontrol af din pakke p\u00e5 vores kontor i Greve aktiverer vi din refundering, som kommer fra Bj\u00f6rka i Frankrig.<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1289094867\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1289094867-label\" class=\"accordion-title plain\" href=\"#accordion-item-quelles-sont-vos-conditions-de-retour-?\" aria-expanded=\"false\" aria-controls=\"accordion-1289094867-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>HVAD ER JERES RETURBETINGELSER?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1289094867-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1289094867-label\">\n\t\t\t\n\n<p>Vores returpolitik giver dig mulighed for at returnere dine nye produkter (ikke brugt til tr\u00e6ning, ikke vasket) med m\u00e6rkerne p\u00e5sat og i originalemballagen inden for 14 dage. \n\u00d8nsker du en ombytning eller et tilgodehavende, sender vi dig en gratis returlabel. \n\u00d8nsker du en refundering, betaler du selv fragten af din returpakke.<\/p>\n<p>\u2013 Varer pr\u00f8vet for st\u00f8rrelseskontrol betragtes ikke som brugte. Vi forbeholder os retten til at n\u00e6gte returnering, hvis de er beskadigede, lugter af r\u00f8g eller af hygiejniske \u00e5rsager.<\/p>\n<p>\u2013 I tilf\u00e6lde af refundering skal alle gaver, der er tilbudt sammen med produkterne, ogs\u00e5 returneres.<br \/>\nEmballagen, der indeholder det\/de produkt(er) der skal returneres, m\u00e5 ikke h\u00e6ftes (risiko for at beskadige produktet og den originale emballage).<\/p>\n<p>\u2013 For Paypal-betalinger: 5% i gebyrer vil blive fratrukket refusionen<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-918932824\" class=\"accordion-item\">\n\t\t<a id=\"accordion-918932824-label\" class=\"accordion-title plain\" href=\"#accordion-item-quel-est-le-d\u00c9lai-de-traitement-des-retours-?\" aria-expanded=\"false\" aria-controls=\"accordion-918932824-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>HVAD ER BEHANDLINGSTIDEN FOR RETURNERINGER?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-918932824-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-918932824-label\">\n\t\t\t\n\n<p>N\u00e5r vi har modtaget din pakke, kontrollerer vi den og refunderer eller opretter et tilgodehavende inden for ca. 14 dage.<br \/>I tilf\u00e6lde af en anmodning om tilbagebetaling vil dette ske til den samme konto, som du betalte fra.<br \/>Ved betaling i rater tr\u00e6kkes bel\u00f8bet fra den sidste Betalingsservice.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-638034757\" class=\"accordion-item\">\n\t\t<a id=\"accordion-638034757-label\" class=\"accordion-title plain\" href=\"#accordion-item-combien-co\u00dbte-le-retour-d&#039;une-commande-?\" aria-expanded=\"false\" aria-controls=\"accordion-638034757-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>HVOR MEGET KOSTER DET AT RETURNERE EN ORDRE?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-638034757-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-638034757-label\">\n\t\t\t\n\n<p>Vores returpolitik giver dig mulighed for at returnere dine nye produkter. Kunden betaler selv for returfragt, hvis der \u00f8nskes en tilbagebetaling.<br \/>Gratis retur tilbydes kun ved ombytning (st\u00f8rrelsesproblem) eller tilgodehavende for f\u00f8lgende lande:<br \/>Danmark, Belgien, Frankrig, Tyskland, Spanien, Italien, Luxembourg, Holland, \u00d8strig, Polen, Tjekkiet, Sverige, Slovenien,<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2633435676\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2633435676-label\" class=\"accordion-title plain\" href=\"#accordion-item-frais-de-livraison\" aria-expanded=\"false\" aria-controls=\"accordion-2633435676-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>LEVERINGSOMKOSTNINGER<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2633435676-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2633435676-label\">\n\t\t\t\n\n\t<div id=\"text-3290268399\" class=\"text\">\n\t\t\n\n<ul>\n<li>\n<p><strong>Frankrigs zone: Andorra, Frankrig, Monaco<\/strong><\/p>\n<\/li>\n<\/ul>\n<p>Bj\u00f6rka leverer til dit hjem via Colissimo for <strong><em>6<\/em><\/strong><em><strong>,40\u20ac<\/strong>.<\/em><\/p>\n<ul>\n<li>\n<p><strong>Zone 1: Belgien, Tyskland, Luxembourg, Holland, Saint-Martin (hollandsk del)<\/strong><\/p>\n<\/li>\n<\/ul>\n<p>Bj\u00f6rka leverer til dit hjem via Colissimo for <strong><em>9,99\u20ac<\/em><\/strong>.<\/p>\n<ul>\n<li>\n<p><strong>Zone 2 : Autriche, Espagne, Royaume-Uni (UK), Guernesey, Gibraltar, Irlande, \u00cele de Man, Jersey, Portugal, San Marino et 2 autres r\u00e9gions<\/strong><\/p>\n<\/li>\n<\/ul>\n<p>Bj\u00f6rka leverer til dit hjem via Colissimo for <strong>10,99<em>\u20ac<\/em><\/strong>.<\/p>\n<ul>\n<li>\n<p><strong>Zone 3: Danmark, Schweiz, Tjekkiet, Estland, F\u00e6r\u00f8erne, Gr\u00f8nland, Ungarn, Liechtenstein, Litauen, Letland og 4 andre regioner<\/strong><\/p>\n<\/li>\n<\/ul>\n<p>Bj\u00f6rka leverer med Colissimo\/Postnord for <em><strong>13,30\u20ac<\/strong>.<\/em><\/p>\n<p>Ved k\u00f8b over 250 \u20ac\/1.900 kr. er leveringen gratis.<\/p>\n<ul>\n<li>\n<p><strong>Resten af verden<\/strong><\/p>\n<\/li>\n<\/ul>\n<p>Bj\u00f6rka leverer til dit hjem via Colissimo for<em><strong> 24,99\u20ac<\/strong>.<\/em><\/p>\n\t\t\n<style>\n#text-3290268399 {\n  color: rgb(0,0,0);\n}\n#text-3290268399 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2854929678\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2854929678-label\" class=\"accordion-title plain\" href=\"#accordion-item-d\u00c9lais-de-livraison\" aria-expanded=\"false\" aria-controls=\"accordion-2854929678-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>LEVERINGSTIDER<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2854929678-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2854929678-label\">\n\t\t\t\n\n<p>Ordrer afgivet f\u00f8r kl. 12 behandles generelt samme dag (dog ikke weekender og helligdage).<\/p>\n<p>S\u00e5 snart din ordre forlader vores lager, er den generelle leveringstid 3-5 hverdage for levering i Danmark. Pakken sendes fra Frankrig med Colissimo, og overg\u00e5r til PostNord, n\u00e5r pakken ankommer til Danmark.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3972493270\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3972493270-label\" class=\"accordion-title plain\" href=\"#accordion-item-est-il-possible-de-modifier-mon-adresse-?\" aria-expanded=\"false\" aria-controls=\"accordion-3972493270-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>ER DET MULIGT AT \u00c6NDRER MIN ADRESSE?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3972493270-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3972493270-label\">\n\t\t\t\n\n<p>N\u00e5r din ordre er godkendt, kan vi desv\u00e6rre ikke \u00e6ndre leveringsadressen..<br \/>\nEr din ordre endnu ikke godkendt i vores system, vil vi kunne hj\u00e6lpe dig med \u00e6ndringen.<\/p>\n<p>Der kan ikke foretages adresse\u00e6ndringer, n\u00e5r din ordre har forladt vores lager. Du kan afgive en ny ordre med den nye adresse og kontakte os for at anmode om returnering af den oprindelige ordre.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-638188233 > .col > .col-inner {\n  padding: 0px 0px 0px 0px;\n}\n@media (min-width:550px) {\n  #row-638188233 > .col > .col-inner {\n    padding: 30px 30px 30px 30px;\n  }\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1615199389 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":11900,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-56","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Livraison et retours produits - Bj\u00f6rka : Tout l\u2019\u00e9quipement du cycliste<\/title>\n<meta name=\"description\" content=\"Tout l&#039;\u00e9quipement du cycliste sur le site BJ\u00d6RKA : casques, lunettes, textile. 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